Welcome to Reserve Raton
Privacy Policy
Effective Date: 1-1-2025
Reserve Raton Properties (“we,” “our,” or “us”) is committed to protecting the privacy of our guests, website visitors, and users of our services. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, payment details, and other details you provide during the booking process.
Usage Information: Information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and time spent on our website.
Communication Information: Details from communications with us, such as inquiries, reviews, or feedback.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track website performance, and gather analytics.
2. How We Use Your Information
We use the information we collect to:
Process and manage your reservations and bookings.
Communicate with you regarding your stay, inquiries, or special requests.
Provide customer support and improve our services.
Send promotional and marketing communications, where consent is given.
Analyze website performance and improve user experience.
Comply with legal obligations and protect against unauthorized use or misuse of our services.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
Service Providers: With third-party providers who assist us with payment processing, booking management, website hosting, or analytics.
Legal Obligations: If required by law or in response to valid legal requests.
Business Transfers: In the event of a sale, merger, or transfer of our business assets.
Consent: When you explicitly consent to sharing your information.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to your personal information if it is inaccurate or incomplete.
Deletion: Request the deletion of your personal information, subject to certain conditions.
Objection: Object to the processing of your personal information for specific purposes.
Withdraw Consent: Withdraw consent where processing is based on your consent.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us remember your preferences, track website usage, and improve our services. By continuing to use our website, you consent to our use of cookies. You can manage cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The effective date of the latest version will be indicated at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: Nathan@ReserveRaton.com
Phone: [303-717-9767
Website: www.ReserveRaton.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.